Hyatt’s innovative approach with OpenAI reflects how Hyatt is elevating its use of technology and enhancing human connections.
The company is making artificial intelligence broadly accessible to its employees, enabling teams to spend less time on manual tasks and more time focused on delivering exceptional guest experiences.
As part of this effort, Hyatt has made ChatGPT Enterprise available to employees across its global corporate and hotel workforce, making it a core component of how the business runs day to day. ChatGPT Enterprise is just one example of how Hyatt is equipping its teams with advanced tools to deliver more personalized, responsive, and impactful service.
This rollout of ChatGPT Enterprise is driving productivity, streamlining operations, and enhancing collaboration across the business. As part of the deployment, Hyatt has collaborated closely with OpenAI to deliver live onboarding and training sessions, helping teams quickly adopt and integrate AI into their daily workflows. ChatGPT Enterprise can support various departments including:
The rollout of ChatGPT Enterprise arrives as Hyatt increasingly builds and deploys AI-powered experiences such as the Hyatt app in ChatGPT(opens in a new window).
Hyatt extends OpenAI’s work with the world’s largest and most established enterprises, including Accenture, Walmart, Intuit, Thermo Fisher, BNY, Morgan Stanley, BBVA, and more.
More than 1 million business customers around the world are directly using OpenAI.
_The term “Hyatt” is used for convenience to refer to Hyatt Hotels Corporation and/or or more of its affiliates._
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