Synopsis
Italy's competition watchdog has concluded probes into three AI firms. DeepSeek from China, Mistral AI from France, and Scaleup Yazilim Hizmetleri from Turkey faced scrutiny over AI hallucinations. The companies have committed to better informing users about inaccurate content. They will add disclaimers to their services. DeepSeek will also invest in technology to reduce these risks.Listen to this article in summarized format
The regulator, known as the AGCM, also polices consumer rights.
It said it had targeted China's DeepSeek, France's Mistral AI SAS and Turkey's Scaleup Yazilim Hizmetleri Anonim Şirketi over risks of so-called AI hallucinations - the generation of inaccurate or misleading content.
In response, the three companies have agreed to better inform users about hallucination risks via their websites and apps, adding permanent disclaimers to their chatbot services, the authority said.
DeepSeek also agreed to invest in technology to reduce the risk of hallucinations, while acknowledging that current technology cannot prevent them entirely.
As part of its commitments, NOVA AI, the cross-platform chatbot service offered by Scaleup, agreed to make clear to consumers that its service provides a single interface for accessing several chatbots and does not aggregate or process their responses, AGCM said.
