The public sector is embracing a transformative era, as highlighted at Google Cloud Next '26. Organizations in academia and government are not just contemplating the potential of AI; they are actively implementing it to achieve significant mission outcomes. The event featured over 40 public sector leaders and partners who demonstrated how AI and agents are enhancing workforce capabilities and revolutionizing service delivery.
Blueprint for Transformation
Key figures from government and technology convened to discuss shaping the future of public service. A spotlight session on "Agentic Transformation in the Public Sector" included insights from Karen Dahut, CEO of Google Public Sector, Ted Ross, CIO of Los Angeles, Jeremy Walsh, Chief AI Officer at the FDA, and Pavan Pidugu, Chief Digital and Information Officer at the DOT. They shared strategies for effectively scaling AI and agents, emphasizing the importance of challenging existing norms and adopting a human-centered approach to enhance workflows.
AI's Role in Public Service
In addition to main stage presentations, over 25 customer and partner speakers participated in breakout sessions. They illustrated how AI and agents are reshaping various aspects of public service, from developing resilient transportation systems to improving healthcare outcomes. Key session topics included:
- Building the AI-ready intelligent campus of tomorrow
- Creating AI-powered governments
- Enhancing community services and outcomes with AI
Specialized Programming for Public Sector
The event expanded its offerings for public sector attendees, including dedicated programming for National Security and Accelerated Research. These sessions provided insights into AI-optimized infrastructure and agentic innovations, fostering engagement among participants.
Hands-On Experience at the Hub
Attendees were encouraged to engage directly with agentic AI through live demonstrations and hands-on sessions. The Google Public Sector Hub featured 28 Mission Talks, showcasing real-world applications of agents to address critical challenges. Participants also had the opportunity to create numerous agents across various use cases, reflecting a strong interest in this technology.
Looking Ahead
The enthusiasm observed at Google Cloud Next '26 signals the beginning of a new chapter for public sector organizations. Whether scaling existing initiatives or starting anew, Google Public Sector offers pathways to drive impact and advance missions. Continuous engagement is encouraged through upcoming webinars that will highlight key takeaways from the event.
