From delivery hubs to decision centres: India’s GCCs reshape the global enterprise

During the DevSparks 2026 conference in Pune, industry experts from MetLife and Allvue Systems shared insights on the evolving role of Global Capability Centers (GCCs) in India.

Transformation of GCCs

GCCs are no longer just focused on delivery tasks. They are now taking charge of:

  • Product ownership
  • Platform development
  • Strategic decision-making

Key Insights from Leaders

Leaders emphasized the importance of GCCs in shaping the future of global enterprises. Key points included:

  1. The shift from operational roles to strategic influence.
  2. The need for innovation in product and platform management.
  3. Collaboration across global teams to enhance efficiency.

Future Outlook

The discussions indicated a promising future for GCCs as they continue to redefine their contributions to the global business landscape.