Synopsis
A fire at a third-party data center in Delhi caused network disruptions for Google Cloud customers in multiple Indian cities. The incident led to an emergency power shutdown, impacting network capacity and rerouting traffic. This resulted in intermittent latency spikes and packet loss for some Hybrid Connectivity and Virtual Private Cloud users.Listen to this article in summarized format
Google Cloud said the fire required an emergency power shutdown of networking equipment at the facility, resulting in the isolation of a non-compute local Point of Presence (PoP) in Delhi reducing available network capacity in the metro region.
To compensate for the loss of local serving capacity, the company rerouted significant volumes of traffic away from the impacted facility. However, the rerouting has affected a subset of Hybrid Connectivity and Virtual Private Cloud (VPC) customers, who may experience intermittent latency spikes and possible packet loss.
Google Cloud said network traffic originating from Delhi, Chennai, Mumbai and surrounding areas is experiencing intermittent periods of elevated latency. The company attributed the issue to demand exceeding available capacity across Indian metropolitan networks and regional internet service providers following the routing changes.
Customers may continue to experience slightly elevated latency and non-optimal network routing into Google Cloud until the affected facility is fully restored, the company said.
Google Cloud added that it is investigating additional traffic mitigation measures and Internet Edge peering augmentation to alleviate the latency issues. The company said there is currently no workaround available for affected customers.
The incident highlights the dependence of cloud connectivity services on local network infrastructure, even when compute resources remain unaffected. Google Cloud said it would provide further updates on Thursday, June 11, 2026, at 5:30 am India Standard Time (IST) as restoration efforts continue.
